Privacy Policy
This notice sets out what personal information Spin Samurai Casino records about you, the lawful reasons we hold it, and the choices available to you at any time.
Information recorded about you
When you open an account we capture identity details such as your full name, date of birth, residential address, email address, and telephone number, together with the currency and communication language you select.
Regulatory obligations attached to our Tobique and Anjouan authorisations require us to obtain proof of identity, proof of address, and evidence of payment ownership. Scanned documents are stored encrypted and are visible only to compliance personnel.
Technical records are generated automatically as you browse: device type, browser build, operating system, approximate location derived from your IP address, referring page, and the timestamps of each login. Wagering history, bonus participation, and payment attempts are logged in full.
Why we process it
The core purpose is contractual — we cannot credit deposits, settle bets, or release winnings without knowing who you are and where the money came from. Anti-money-laundering and age-verification duties form a second, independent legal basis.
Behavioural signals feed our fraud engine, which compares device fingerprints, payment instruments, and betting patterns across accounts to detect bonus abuse, collusion, and stolen card use.
Aggregated statistics guide which game studios we license and how the lobby is arranged. Where you have opted in, contact details are also used to send tournament reminders and promotional offers; every such message contains a one-click unsubscribe link and withdrawing consent never affects your ability to play.
Sharing with third parties
Game content is delivered by licensed studios, payments are routed through authorised processors, identity documents are checked by specialist verification vendors, and email is dispatched by a contracted messaging platform. Each supplier operates under a written data processing agreement limiting use to the task we commissioned.
Disclosure to a regulator, law enforcement body, or financial institution occurs only where a legal instrument compels it or where we hold a reasonable suspicion of criminal activity. Spin Samurai Casino does not sell, rent, or trade customer databases to advertisers under any circumstances.
Some suppliers operate outside the jurisdiction where you reside. Transfers of that kind are covered by standard contractual clauses or an equivalent safeguard, and the receiving party is bound to security standards no weaker than our own.
Security, retention, and your rights
Traffic between your browser and our servers is protected by TLS encryption, stored credentials are salted and hashed, and administrative access is restricted by role and logged for audit. No transmission method is flawless, so please use a unique password and enable two-factor authentication.
Account and transaction records are retained for a minimum of five years after closure, as licensing conditions demand. Marketing preferences and support transcripts are purged sooner, typically within two years of your last contact with us.
You may ask for a copy of what we hold, request correction of inaccurate entries, object to marketing, or ask for erasure where no retention duty applies. Requests are answered within 30 days and we will ask you to confirm your identity first so that nobody else can obtain your file.
Cookies and tracking
Essential cookies keep you signed in, remember your currency, and defend against cross-site request forgery. These cannot be disabled without breaking core functionality.
Analytics and affiliate-attribution cookies are optional and governed by the consent banner shown on your first visit. You can revise that choice at any time through the cookie settings link in the footer or by clearing cookies in your browser.
Policy Centre
- Data Protection Officer, Spin Samurai Casino — privacy enquiries via the contact form in the support section
- Customer support live chat, available inside your account 24/7 for verification and access requests
- Tobique Gaming Commission, New Brunswick — escalation route where a privacy complaint remains unresolved